About the Medical Services Coordinator role

Coordinate and support daily medical practice operations with a focus on team leadership, service quality, workflow efficiency and patient-centred care. Support Client Service Officers and medical teams to deliver responsive, professional and high-quality services across a busy community health setting.

Reporting to the Manager, Medical Services, this is an ongoing full-time role (1.0 FTE). All offices located in the Northern Suburbs. 

Your Passion and Commitment will see you:

• Lead Client Service Officers to deliver high-quality customer support.
• Streamline workflows to improve service
• Support practitioners to deliver high-quality care
• Build strong partnerships with staff, clients and internal and external stakeholders.
• Support Medicare billing, MBS compliance and revenue accuracy.

To succeed in this role you will have:

• 2+ years of practice management experience
• Proficiency with Best Practice, Cubiko, Microsoft 365
• Experience leading teams in a healthcare setting
• Skilled in operational reporting and data management
• Strong relationship-building and stakeholder skills

For further information about this role, please refer to the position description (available via the YourCH Careers Hub).

YourCH Culture & Benefits

YourCH has fostered an organisation-wide supportive and diverse team that allows staff to bring their whole self to work, both personally and professionally. You'll join a team focused on reflecting the diverse communities we serve and we will work with you to ensure a safe, affirming workplace by addressing any barriers you may experience to full participation. We offer:

• True flexibility in a supportive work environment to be yourself and balance your personal and professional responsibilities.
• Opportunities for development and training to grow your skills and career.
• Access to internal inclusion Networks like our LGBTIQA+ Rainbow Pride Network (and more starting soon).
• Eligibility for not-for-profit Salary Packaging Options including $15,900 annually and $2,650 Meal and Entertainment allowance per FBT year.
• Being an environmentally conscious employer part of the Global Green and Healthy Hospitals network.

Submit your application today!

Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible!

If you still have any queries about the role please contact Alaa Bondok (she/her), Medical Services Coordinator on alaa.bondok@yourch.org.au.

Your Community Health is an Equal Opportunity and Child Safe employer who supports inclusiveness and diversity. We are dedicated to attracting and retaining people from a diverse background, including but not limited to, those identifying as LGBTIQ, Aboriginal and Torres Strait Islander, people from cultural and linguistically diverse (CALD) backgrounds, and people with a disability.